Communicating With Learners and Others

Topics Covered

What is communication?
Ways to communicate with learners and others
Speaking, listening, reading, writing
Verbal communication
Non-verbal communication
Written communication
Barriers to communication
Meeting individual learner needs
Berne’s Transactional Analysis theory
Interpersonal and intrapersonal skills
Emotional intelligence
Summary quiz
Reading list
Website list

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Course Description

In this module you will cover topics including verbal and non-verbal communication, barriers, benefits and limitations, meeting individual needs and Transactional Analysis.

How long will this course take?

1 - 2 hours depending on the learner

Who is this course for?

This module is aimed at people already in/or wanting a teacher/training role, or for individuals working towards a relevant qualification.