Topics Covered

  • How to monitor progress and quality
  • Maintaining standards and evaluating progress
  • Unsatisfactory performance
  • When standards are not maintained
  • Dealing with conflict
  • Providing feedback
  • Different feedback methods
  • How to give feedback
  • Summary quiz
  • Reading list
  • Website list

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Course Description

In this module you will cover topics including unsatisfactory performance, dealing with conflict, providing feedback to name a few. This module is aimed at people already in an IQA role or for individuals working towards the qualification.


How long will this course take?

1 - 2 hours depending on the learner

Who is this course for?

This module is aimed at people already in an IQA role, people who want to learn more about the subject or for individuals working towards the qualification.

Why Choose KMF Training?

We strive to offer a great range of affordable and accessible high-quality courses

We're a family run business and customer service is important to us

We provide accredited courses to further your career and help you to keep moving forward