Effective communication is critical to success in the workplace. To set yourself apart at work you need to be able to get your message across clearly and in a way that demonstrates your willingness to take on the opinions and attitudes of those around you. Although this course is aimed towards communication within a leadership / management context, it is useful for anyone who wants to understand, improve and enhance their communication skills.
The course includes a workbook and videos with which you will use to explore a number of feedback techniques and models, as well as look at some of the issues around feedback such as whether it should be anonymous, and whether recognition is more powerful than praise. Included are a number of activities to help embed the learning and together with the videos will give you a rounded understanding with prompts to apply what you have learned.
You will be able to download a CPD certificate in recognition of taking this course.
Existing and aspiring leaders and managers, anyone with an interest or requires further knowledge.
The Betari Box, AID Feedback, Motivating others, Rapport, Writing Clear e-mails, Maintaining Success, Active Listening and Speaking Clearly and Confidently.
£20.00 inc VAT
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